Connoisseur gives back to the cleaning industry in a BIG way..

Mike P /
It’s an honor for me (a part time cleaner and only a 6 year resident in the CV) to come in 2nd place to Carpet Cops, a multi-generational, 30 plus year company with a stellar reputation.
Mike P /
Tomi Hochgurtel- I asked Mike to clean my carpets and floors while I was on vacation. He got me on the schedule with short notice the week before thanksgiving (A busy time of year) he did a great job and we loved coming home to clean floors! I refer connoisseur to all my clients when […]
Mike P /
Removing coffee and tea spills from carpet and textiles can vary in success based on a number of factors as explained below. When you consider that both coffee and tea are used in the Middle East to dye wool rugs, it’s understandable that complete removal from natural fibers can take considerable efforts. Depending on the […]
Mike P /
According to Wikipedia; Dander is material shed from the body of humans and other animals that have fur, hair, or feathers. The term is similar to dandruff, when an excess of flakes becomes visible. Skin flakes that come off the main body of an animal are dander, while the flakes of skin called dandruff come […]
Mike P /
Mike Pailliotet transformed his professional career from working in a vegan restaurant to operating a successful carpet cleaning company, but along the way created some interesting and impactful programs for the industry. Here is his story.
Mike P /
What you see on the surface can be just the tip of the iceberg…. Attempting to remove the urine or “just” deodorize it is pointless. Connoisseur is one of very few carpet cleaning companies who wont lie to you and claim that their magic enzymes or sub surface extraction tools will fix problems like this. […]
Mike P /
Santa Cruz’s most beloved Carpet Cleaning company! and probably Aptos’, Capitola’s, Scotts Valley’s, Felton’s and Watsonville’s too…
Mike P /
Due to advancements in science and chemistry and good ol’ American ingenuity, our Low Moisture Cleaning Methods help keep your carpet looking great and often for much longer than expected! Here is a photo from a senior living facility in Gardnerville, this shows the carpet half way through the cleaning process, this was taken back […]
Mike P /
Connoisseur has a service that is sure to help you get relief from headaches, swollen eyes, poor sleep and other symptoms related to what is hiding under and in your bed.. We start with a very thorough vacuuming of your carpet or flooring, baseboards and headboard to remove your or your pet’s dried, sloughed skin, […]
Mike P /
The interesting fact about this year’s win, is NONE of us knew the contest was running so no hanging chads were to be found….
Mike P /
As a HUGE and passionate fan of the Eastern Sierra and all it’s tiny communities, it’s our honor and privilege to offer our award winning Carpet Cleaning, Upholstery Cleaning and Tile and Stone Cleaning services to the following areas: Topaz Ranch Estates Wellington Smith Valley Markleeville Coleville Walker Bridgeport* Lee Vining* *minimum charges apply, get […]
Mike P /
Joanna Doubleday It would be one thing if these guys had only performed the miracles that they did on my carpets, but to couple that with INCREDIBLE, accommodating service deserves more than 5 stars. We, shamefully, hadn’t gotten our carpets professionally cleaned for 5 years. I had assumed that the carpets in our rental were […]
Mike P /
Connoisseur Cleaning’s owner, Mike Pailliotet organizes cleaners from around the country to come in and clean all the flooring, furnishings and counter tops at various Ronald McDonald Homes around the country. Las Vegas in January… Greenville SC in February and three locations in Phoenix in November
Mike P /
Gardnerville and Minden Nevada residents Vote Connoisseur Carpet, Tile & Upholstery Cleaning the Best of Carson for the 3rd time
Mike P /
Connoisseur Carpet Cleaning is honored to be able to take part in this massive “Giving Back” project. Minneapolis Ronald McDonald House Recipient of Massive All-Day Cleaning Event Cleaning Professionals from Across the Country Donated Funds, Time and Materials to Clean 77,000 Square Foot Facility September 24, 2018; Minneapolis, MN – More than 100 […]
Mike P /
Get a Shark Navigator vacuum or it’s equivalent (Dyson or the latest Hoover Dirt cup design) and vacuum all the carpet until no more soil comes up. Pay special attention to entry areas, in front of the TV and where the dog sleeps. Work it from at least 3 directions. Dry soil is a hundred […]
Mike P /
Connoisseur is proud to announce that now all 4 of our team members are now graduates of the Jim Pemberton’s Fabric Pro Upholstery Specialist Course Javier and Stephen really enjoyed the 2 day class and are now loaded with with even more knowledge to handle the demands that we see on a daily basis when […]
Mike P /
Connoisseur’s Nevada location ran this fund raiser on Facebook for January and February 2018. lll Little did I know that one of the home owners who took advantage of this special were owners of two adopted BLM […]
Mike P /
Are you tired of those synthetic sticky felts that simply don’t work or don’t stay on? Well, with Flexi-Felt® you’ll never have that problem again. It’s literally impossible to remove these felts. The Flexi-Felt® Clear is covered by a lifetime felt warranty. We guarantee that the felt will never separate from the plastic sleeve. If […]
Mike P /
Many of our customers don’t realize just how much soil we are capable of flushing out of their carpet…
Mike P /
As a “vacuuming professional” I often get asked to recommend THE BEST vacuum. My stock answer is “The one you enjoy using the most”. That being said, I do like Shark brand a lot. Keep in mind that they (and Dyson) are like Bic lighters, once they break, you just buy a new one as […]
Mike P /
Proudly offered at both Santa Cruz and Carson Valley locations for extreme soiling situations
Mike P /
Quite the honor to achieve this award in such a short time here.
Mike P /
Santa Cruz and Carson Valley’s finest carpet and tile cleaner representing in Las Vegas at our industry’s largest trade show. My wife and I organized a live raffle that earned $20,000 to help the Leukemia and Lymphoma Society’s fight against cancer As well has help raise the educational bar for our industry nation wide. — […]
Mike P /
. Hand Tied Wool and Silk Rugs Wool Broadloom carpeting Natural Fiber Upholstery Yaught and Private Jet interiours Leather Upholstery, Bags and Shoes Wedding Dresses Antiques and Collectibles All will live a longer and more serviceable life when treated with “FPA”
Mike P /
As some of you know I put on events for the carpet cleaning industry through out the year. In July 2106 120 of us dedicated cleaners gathered to participate in seminars, cleaning technique demonstrations,product testing as well as to offer our services to two local Autism support foundation charities in need He is a video […]
Mike P /
Carson Valley and Lake Tahoe residents are seeing clean floors and furnishings in a whole new light…
Mike P /
A growing collection of fun photos of our new van in and around the Eastern Sierra Down Town Bridgeport CA Hwy 88 in Gardnerville Sonora Pass […]
Mike P /
April 7th 2016 was a notable day for Connoisseur as we worked a couple of carpet cleaning miracles in both Santa Cruz and Carson City
Mike P /
Connoisseur is honored to have won this prestigious local award for the 7th straight year in a row and 8th time total.
Mike P /
The old cliché of “An ounce of prevention equals a pound of cure” never rings more true than when it comes to maintaining your textiles. Carpeting, rugs and upholstered furnishings are never cheap to replace so a little effort towards keeping your furnishings clean and fresh can save you a lot of money, time […]
Mike P /
As member of this great network Connoisseur will be better able to help our clients find fellow certified professionals for home furnishings design and care. The American Society of Interior Designers (ASID) is a community of people — designers, industry representatives, educators and students — committed to interior design. Through education, knowledge sharing, advocacy, community […]
Mike P /
Here are some great videos of WOOLSAFE approved emergency cleaning tips. For our customers who have had FiberproTector applied to their wool rugs and carpets you’ll notice that spot cleaning will be even easier than in these videos. Most of the time simple blotting of the spill will be enough. Connoisseur is happy to […]
Mike P /
“Hello, do you need your carpets clean? Well my dad cleans carpet, but wait his son cleans carpet too, Jonas Stockwell! Lets give him a round of applause! clap clap clap, Literally round! he he.. So call us today! carpet clean, 270 293 2353, again 270 293 2353…” That adorable girl belongs to a […]
Mike P /
Paula and I spent 12 solid hours at the old Douglas County Courthouse today. This 100 year old tile floor has been hiding under carpet for the past 20 years. We were hired to remove those glue residue and to steam clean the tile and grout.. There was a 1916 penny inserted into a tile […]
Mike P /
Connoisseur’s Professional Fiber Protection THE WORLD’S MOST ADVANCED ENVIRONMENTALLY SAFE PROTECTION SYSTEM! Fiber ProTector can be used to protect all textiles even the finest natural ones. Fiber ProTector does not affect natural properties such as breathability or surface texture and it does not affect other fabric treatments such as fire proofing or anti-static treatment. Added […]
Mike P /
Lots of hoses and cords are an unfortunate and sometimes messy reality when it comes to getting your carpet cleaned. Rest assured that our conscientious technicians at Connoisseur will do everything they can to protect your hard floors and walls from scratches, moisture, cleaning agents and shoes.. Along with our caring attitude, we bring a […]
Mike P /
I wanted to share this guide for our commercial clients. Lots of great advice for cleaning frequencies, methods, interim care, spotting help and more Click on guide to open
Mike P /
It’s official, Connoisseur Carpet, Tile & Upholstery Cleaning has won the Good Times “Best Of” Poll for the 6th straight year! A big thanks to all who took the time to vote for us!
Mike P /
Those shopping for carpet should read the Carpet Guru Website before visiting any showroom. You will save time, frustration, and money. The Carpetguru has over 45 years experience in the carpet business, and is well known in the industry. This information is to be used as a carpet buyer’s guide only, and not to be reproduced for […]
Mike P /
As you can imagine we get asked very often on what vacuum cleaner we recommend for our Santa Cruz home owners. We can talk for hours about all the attributes of all the available options but let our years and years of vacuuming homes all day long make it real simple for you.. Our […]
Mike P /
We spare no expense on having the very best equipment to provide the very deepest carpet cleaning service in all of Santa Cruz County.
Mike P /
Sometimes we forget to ask, so make sure to ask for a free bottle during our visit!
Mike P /
Unless of course, you go first..
Mike P /
Amazingly enough what held true 54 years ago still holds true today when it comes to carpet care..
Mike P /
Fact: A modern synthetic carpet is about as absorbent as a screen door. When a cup of coffee is spilled, a dog’s bladder is emptied or god forbid, an entire Big Gulp is spilled on a carpet 75% or more of the spill goes directly to through the carpet and into the (far more […]
Mike P /
To send this rug out to a plant cleaning facility would cost more than it was worth. We told them we would give it our best but not to expect much and that there would be no charge.. At Connoisseur, we love a challenge.
Mike P /
Its a pleasure to have such great carpet cleaning customers here in Santa Cruz..
Mike P /
Today we had the pleasure of working at Pleasure Point’s own Bella Notte Hotel. The owner of Bella Notte Inn was searching for a better Carpet Cleaner and took the advice from Tim Donoghue at Warehouse Direct Flooring to give us a try. After getting out a tough ugly grease stain from an otherwise BEAUTIFUL guest room […]
Mike P /
A regular customer of ours called over the holiday weekend claiming her tenant found a “small wet spot” on the carpet.. We showed up on Tuesday to investigate. From the looks of it, the toilet tank gasket has been leaking for over a month. The surrounding walls were soaked and that “one foot by six […]
Mike P /
We here at Connoisseur Cleaning are a rare breed in the fact that we offer all popular methods of carpet cleaning. -Hot Water Extraction/”Steam Cleaning” – Rotary Shampoo -Encapsulation -Rotary Extraction -Bonnet Cleaning – Dual Cylindrical Low Moisture -Absorbent Compound and in many cases, a combination of two or more to get the best results. With […]
Mike P /
well maybe not THE world but at least your living room carpet. I was at CostPlus World Market recently and was impressed with their nice selection or small cotton rugs. Most homes we visit have synthetic rugs/ doormats in their kitchen and entry areas. While cheap to buy, their absorbency and ability […]
Mike P /
These guys do a fantastic job. I had ink stains in one of the bedrooms which were completely removed. There was a tea spill in the family room – gone! The entire job was beautifully done. In addition to that, the crew is extremely professional and pleasant to work with. Best of all, when they […]
Mike P /
In January 2014, a study was released in the United States that should put an end to any doubts cleaning professionals, carpet consumers in the residential environment, health care professionals, educational facilities, building owners, and facility managers have about carpeting and indoor air quality. According to Dr. Bruce Mitchell, chairman/CEO of Airmid Healthgroup (which conducted […]
Mike P /
We would like to ask our loyal customers to once again vote for us in the Best Carpet Cleaner category in the 2014 Good Times “Best Of” Poll Place your votes here! and thank you!!!
Mike P /
Yay! for producing this great commercial… Nay! for the horrendous detergent residues left behind if you follow their directions…
Mike P /
Our legendary Vortex “Big Truck” stands out so much as we drive around Santa Cruz that I often hear from customers how they see “all your trucks around town”.. When in reality we just have the one big cab over truck along with a small cargo van. Well things have been so busy around here […]
Mike P /
I had my carpet cleaned a few weeks ago. I believe the owner’s son was the one that did it. Super nice young man and since I opted to stay home, he explained things to be that I have never known. I had some nasty stains that were here from the previous owner and they […]
Mike P /
I wanted to take a moment and thank all our past, present and future loyal Santa Cruz clientele for beeing so patient with getting your appointments to get your tile, carpet or upholstery cleaned this summer. We have been extremely busy, beesier than ever actually, I’ve never seen it quite so in 25 years in […]
Mike P /
Do not use “Oxy” or Chlorox/Chlorine bleach based cleaning agents on wool carpet, no matter how white you think the wool is. Doing so will always take what liitle die was applied to the fiber and leave you with something like this.. Second tip; If you really must clean your hand tied and died knotted wool rug in the home, rather than sending it to a […]
Mike P /
We want to thank all of our loyal Santa Cruz County clients for voting us “Best Of ” for four years in a row! THANK YOU!!!!!
Mike P /
As one of the few carpet cleaning companies in town that insist on pre-vacuuming your carpet before applying cleaning agents we are often asked to inspect the condition of the home owners vacuum cleaner and all too often we see signs of serious neglect. I thought I’d post this up to help people learn the basics of regular vacuum cleaner maintenance. Lets start with Filters.. All […]
Mike P /
This Santa Cruz home owner did the right thing when her daughter fumbled a bottle of nail polish all over her white nylon carpeting, she left it alone and called Connoisseur to the rescue! With our Rotary Extractor, some industrial strength “nail polish remover” and a special gel based solvent we were able to save the carpet in about an hour. If you […]
Mike P /
Good Times readers have Good Taste in carpet, upholstery and tile cleaners it would appear. Connoisseur has now won “Best Of” four times now and we’re on a three year running streak. If you voted for us we want to thank you VERY MUCH! If you just found us and wonder what all the […]
Mike P /
Carpets are commonly bought to add aesthetic appeal to a room. It beautifies an area, creating a focal point and enhances furniture and other decorations. To adults carpets are more of a decor, but to kids and pets carpets are more of fun furniture that’s ready for rough playing and crawling. And who can […]
Mike P /
So my wife and I are coming out of a Snorkel Shop on Oahu’s North Shore this last week when a man walks by me and does a double take.. “Hey aren’t you from Santa Cruz?, you’re our carpet guy.. By the way did you see the nice article about you in the Sentinel […]
Mike P /
Scotts Valley Carpet Cleaning We love all of Highway 9ine!
Mike P /
When damaged carpets lay submerged in water over any length of time woven fibers detach from polyurethane backing leaving no other alternative except replacement. But not all water damaged carpet is so severe. Many instances only small amounts of clean water spill so cleaning, drying and sanitizing are the only requirements for carpet restoration. Knowing […]
Mike P /
Just in case you wanted to see who is peeing on our floors at home.. Click here to meet Diesel, Pepper and our new girl Hula..
Mike P /
I am asked almost weekly to help with the bewilderment of picking out a new carpet. So many choices in fiber types leave the average home owner very confused.. Hope this helps. EDIT: As of 8/2012 we here at Connoisseur now recommend SmartStrand carpet as the best over all performer and value in wall to wall […]
Mike P /
270+ voters have spoken! For Carpet Cleaning in Santa Cruz County you just can’t go wrong with Connoisseur! They got the Bio Fuel percentage wrong though.. We use the B5 fuel available at USA Gas at the corner of 7th and Soquel
Mike P /
Yelp is the hottest national business review site on the web today. Umpteen thousands of home owners are searching out service companies, restaurants, night clubs, hair saloons and everything else under the sun that get positive comments left from users like you and me. Some of our reviews.. We promise you can trust your neighbors […]
Mike P /
Paula and I have been die hard vegetarians since our early teens and have lived the “green” lifestyle way before it ever became fashionable. We choose to run our business the same way we live. As toxin free as possible and choose our products based on the least offensive odors and with no potentially irritating […]
Mike P /
All pets will make a mistake now and then. Isolated “puddles” are a cinch to clean up with our Water Claw sub surface extractor. If the accident just occurred please refer to our spot cleaning guide @ https://www.connoisseurclean.com/spot.html Then give us a call if you feel like you did not get it all out. If […]
Mike P /
the real answer is, all of them.. Don’t buy into the “our method is best” advertising you’ll find all over the Internet and Yellow Pages. Comparison of Carpet Cleaning Methods There are four basic methods for cleaning carpet: * Carpet Shampooing * Dry Powder Method * Bonnet Cleaning * “Hot Water Extraction/Steam Carpet Shampoo Method […]
Mike P /
Life Happens Think Smart… Smartstrand made with Dupont Sorona polymer represents a break through in fiber technology.Dupont’s propietary sorona polymer has engineered stain protection that will never wash off or wear off. The fiber’s outstanding resiliency and durability make it a natural choice for busy households.When life happens, think smart. Think Smartstrand. Well that’s what […]
Mike P /
Sure we can clean under your beds. Mom only knows just how much dander, pet hair, dust, lint, feathers and what not reside under the very piece of furniture that you spend up to 8 hours a day in. Chances are you have a heat register or air vent either nearby or directly under that […]
Mike P /
4/27/2009 Erica H, Aptos I had my couches and area rugs cleaned shortly after I moved in to my new home in November. They have this super high powered hot water suction thingy that is pretty awesome to watch, it’s hooked up to the truck and man it’s powerful! The owner was really nice and […]
Mike P /
As carpet, stone, upholstery and rug cleaners we use on average a half gallon of both liquid and powdered Hydrogen Peroxide each and every day. We use it in various dilutions to deodorize your carpets, make coffee, urine and other organic stains disappear, get rid of stubborn water stains off your upholstery and leave your […]
Mike P /
One. He must love and own a dog. Two He must love and own a few Neil Young albums.. Third. He must love and own up to cleaning up after ol’ King at least once a year. (476 9721 for the friendliest dog loving carpet cleaners this side of La Honda)
Mike P /
We lost one of our best customers recently.. Millie was getting on in years and like most old dogs, they create reasons for us carpet cleaners to come visit them and their owners pretty often. In Millie’s case (and her best friend, Abbey the Greyhound) those visits got to be so often that financially it […]
Mike P /
San Lorenzo Floors/Abbey Carpet -Scotts Valley & Aptos Floors Etc-Soquel Mission Floors -Santa Cruz Warehouse Direct Flooring Outlet- Santa Cruz Rainbow Carpet -Santa Cruz Santa Cruz Tile and Stone Tile and Marble Outlet-Santa Cruz They all have so much confidence in our ability to treat you and your floors so well that we are the […]
Mike P /
Pets are a source of companionship and joy for millions of us. Understand how to help your pets stay healthy,clean and happy and your home will be fresher for it. There are two pet-related problems that can affect the freshness of your home and its furnishings. These are pet accidents, both urine and feces, and […]
Mike P /
We are often asked, “How often shouldI have my carpets cleaned?” The truth is, there is no particular schedule. Cleaning frequency really depends on the type of traffic you have on your carpet and how you maintain it. Some people can get by with professional cleanings every couple of years, while others need their carpets […]
Mike P /
Most people are aware that outdoor air pollution can damage their health, but may not know that indoor air pollution can also have significant effects. The EPA (Environmental Protection Agency) studies of human exposure to air pollutants indicate that indoor air levels of many pollutants may be 2-5 times, and on occasion more than 100 […]
Mike P /
With every business under our sun declaring themselves Green these days you have to wonder whats it really all about? For some its merely the fact that they have a paperless office and they recycle their coke bottles, for others it means that they ride their bikes to work and they smoke organic cigarettes.. For […]
Mike P /
Our pet owning customers keep us in business in more ways then one. If its not a over abundance of hair and dander, its a accumulation of midnight accents from the last year. Whether you have 5 Newfoundlands, 14 Tom cats or just one ornery Ferret, please give Connoisseur a call to see what our […]
Mike P /
Whatever type of home or business you have, dont be afraid to call us due to our fancy unpronounceable name. We proudly clean for anyone and everyone who can call their place a home. And if you have a dog, 6 cats or even a dragon, all the better! You’ll see our truck happily buzzing […]
Mike P /
Chances are you’ll need your carpet cleaned every two months or so. Heavy foot traffic, soiled kitchen floors, spilled drinks and food, driveway oils and the occasional upside down cake, all lead to unappetizing situations for your hungry diners. Give Connoisseur a call so we can discus what the best cleaning frequency and methods would […]
Mike P /
I cant say enough about the Bissell Momentum upright. $99 at home depot, better suction then the infamous Dyson, no bags to buy and all the extra tools you’ll ever need. And best yet, no internal filters to clog. The popularity of bagless vacuums can be over hyped when uneducated home owners bring home their […]
Mike P /
I would encourage you to take a drive over to Greenspace in Santa Cruz to look at their very unique options available. While we would love to clean and maintain your Granite and Tile counter tops in the future, you really should look into the great “green” products that the fine folks @ Greenspace has […]
Mike P /
I don’t know about you all but as a professional floor cleaner I can tell you that Carpet as a flooring choice is not as popular as it was five years ago. Today, most of the homes I go into to service only have carpet in the family/TV room and the bed rooms. The rest […]
Mike P /
Welcome to the Connoissuer Carpet, Upholstery, Tile, Stone & Grout Cleaning Blog. YOU FOUND US!!! The best kept Tile & Grout Cleaning secret in Santa Cruz. A Brief History We’d like to introduce Mike and Paula Pailliotet of Connoisseur Tile & Grout Cleaning. Connoisseur is a quality minded company in the Santa Cruz area (Aptos, Capitola, […]